Agent type
You pick the kind of call: sales, customer follow-up, candidate connect, or another kind of call on the agents page.
How it works
A few simple steps, then your agent starts calling.
You answer a few questions. This takes about five minutes. No calls go out until the project is ready and you run it.
Join the waitlist and we'll let you know when your spot is ready.
The setup questions
You answer a few questions. WiseCall turns them into a project an agent can run.
Project and schedule
You name the project and set when it may call: the timezone, the call window, how many calls per run, and how often.
Recipients
Upload a CSV with the names and phone numbers of the people to call. Add any other details you want your agent to know.
When the agent may call
You choose who gets called, when, how often, and what the agent knows. One customer list can be used by more than one agent, or each agent can keep its own list.
- Timezone
- The clock the project runs on. Calls also respect local hours in each recipient’s timezone.
- Call window
- The hours you allow. An example a business might set: 9am–5pm in each recipient’s timezone.
- Calls per run
- How many calls that run is allowed to place. You set the number. The schedule does not decide it for you.
- Cadence
- How often the project runs: once, daily, weekdays, or weekly.
The file you upload
Upload a CSV with the names and phone numbers of the people to call. Add any other details you want your agent to know.
Example · recipients.csv
| Name | Phone | Role | Detail |
|---|---|---|---|
| Jordan | (212) 555-0147 | Lead | Asked about home solar |
| Luis | (212) 555-0163 | Warehouse lead | Applied last week |
| Priya | 020 7946 0321 | Customer | Job finished Oct 30 |
Shared list and a list per agent
Role: Lead Asked about home solar
Role: Warehouse lead Applied last week
Role: Customer Job finished Oct 30
The readiness score
Before anything runs, the project gets a score from 0 to 100 and a note, in plain English, about what is left to do. If something is missing, the note says what to fix.
No call is placed until you decide the score is enough to run.
Example
Getting ready.
Almost there: add a call window.
Ready.
Example
72/100
Almost there: add a call window and you are good to go.
100
Ready The call window is set.
Example of the wording
Readiness 72/100. Almost there: add a call window and you’re good to go.
Example of a limit
Not ready yet: 12 recipients have no phone number.
The agent introduces itself as an AI assistant from your business.
It says it is an AI assistant from your business, then the reason, then whether now is a good time. Those lines stay on.
Hi Jordan, I'm Ava, an AI assistant from Brighton Solar. You asked about home solar last week. Is now a good time for two quick questions?
Names and businesses are samples. Each agent page has an opener for that job.
What stays on
You can change how the agent sounds.
- The opening says the caller is an AI assistant.
- The opening says which business the call is for.
- The reason for the call comes early, within about the first 15 seconds.
- Anyone can opt out, and that request is recorded right away.
- Anyone can ask for a person from the team.
- Calls stay inside your window and the recipient’s local hours.
- Recording or transcription is disclosed where that notice applies.
- No deception, pressure, or threats. The agent never claims to be human, never invents urgency, and never threatens consequences.
- Hardship or distress is handed to a person.